Gentlemen: training Department
The International Training &Consultation Center is pleased to invite you to attend the training program, the information required are in the following:
HR Skills for Non HR Professionals
OBJECTIVES
By the end of the course, participants will be able to:
List and apply manager's HR functions
Define the roles and responsibilities of managers in recruitment and onboarding
Conduct effective performance appraisal meetings
Identify and evaluate training needs
Handle employees complaints, grievances, and turnover
Course outline
Getting the right people
What HR is really about
Human Resources Development and Evolution
HR: towards a modern definition
Ally with HR department
The HR functions of managers
Workforce planning
Attracting the right talent through referrals
Interviewing skills for line managers
Building a job profile
Preparing technical assessments
Welcoming a new family member
Onboarding - job orientation
Does induction mean orientation or is there a difference?
Benefits of induction and orientation program to employees and organizations
First day on the job
Induction content
Role and responsibility of the new employee’s manager during the first few days
Values, culture and code of conduct
Evaluating effectiveness of on-boarding
Performance management
Definition of performance management
Overview of the annual performance cycle
Mistakes in performance management
Employee assessment best practices
360 degree versus 180 degree
Coaching, counseling and mentoring
Training and development
Why Identify Needs?
Identifying training needs
Career development
The career development process and links with HR
Succession planning
Building a personal development plan
Learning styles
On the job training
Evaluating training effectiveness
Handling employee complaints
Employee moral
The definition of a grievance
Grievances versus complaints
The grievance handling procedures
Your role before, during and after the exit interview
Analyzing turnover
Healthy versus unhealthy turnover
HR Skills for Non HR Professionals
The cost of the program include the following
The training package.
Certificates in Arabic and English for each participant.
Training tools (projector, pens and writing papers).
Evaluations.
The instructor.
The training hall.
Registration & Contact information
Please sent confirmation letter for attending, to the following contacts:
amal@itcegy.com
Amal abdulrhman
Training Advisor
00201110056192
If you would like any further information, please don't hesitate to contact me
Training Advisor| amal abdulrhman
Mob| 00201110056192
E-Mail| amal@itcegy.com
With respect